IT is the engine that keeps the business humming. But with limited resources, countless systems to manage, and new tools and threats emerging all the time, it’s a daily challenge. We built a next-generation intranet solution that enables your department to run smoother so there’s more time to scale the business, integrate workflows, and tackle security challenges.
Lessen the burden on IT: Igloo’s intuitive drag-and-drop interface allows individual teams to manage their own spaces, including structure, permissions, and functionality.
Enable self-service IT: Free up time and enhance productivity by letting employees find information for themselves – whether it’s IT policies or training materials.
Maximize your investments: Igloo integrates with Microsoft, Google, Salesforce, Zendesk, and many others. And our Developer Program makes it easy to extend the platform to meet your unique needs.
Solutions include: IT Help Desk, Request Center, Newsroom, Governance Center, Company Directory, Onboarding Center, and Vendor Knowledge Base
Tracking tickets and managing tasks and workflows is easy with the IT Help Desk. It’s a place where you can offer self-service support, document FAQs, and integrate your existing tools and communication channels to offer superior service that drives business results.
Read more about the IT Help Desk
With the all-in-one Request Center, employees no longer need to scour the people directory to find help. Instead, they can simply log a request — which notifies the appropriate team or person — and they’ll get the answers they need, quickly and efficiently.
Read more about the Request Center
A company Newsroom is a central area for communicators to curate relevant news and announcements. Employees can stay up to date on the latest company updates, social media activity, industry news, and more.
Read more about the Newsroom
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The Governance Center is a dedicated area for employees to access business-critical information. Publish, manage and disseminate policies, procedures, and documentation to ensure everyone knows how they can help mitigate risk and meet compliance requirements.
Read more about the Governance Center
The Company Directory is a central place for employees to find experts and navigate the company structure. Plus, with robust publishing tools and workflows, leadership and HR can co-author ongoing organizational updates and people-related announcements.
Read more about the Company Directory
Centralize and sequence important content for new employees, making it easier for them to quickly build knowledge and relationships within days. Well-structured onboarding is proven to boost productivity and engagement.
Read more about the Onboarding Center
A Vendor Knowledge Base is your one-stop-shop for information about your vendors and procurement processes. Make it easy for employees to submit purchase requests, find approved vendors, and access procurement resources.
Read more about the Vendor Knowledge Base
With the amount of information flowing in and out of an organization, you want assurance that it’s being safely sent and stored.
Igloo is hosted on Microsoft Azure, so your organization will benefit from on-demand scalability, as well as the most robust global standards for security and privacy, compliance, and performance.
Quickly find anything in your digital workplace, or connected applications, from files to articles to subject matter experts.
Store, update, and share policies and best practices across multiple authors and topics.
Use a simple drag-and-drop widget to integrate third-party applications into your digital workplace.
Create an interactive culture by giving employees an outlet to share ideas, ask questions, and have discussions.
Employees want to know what’s happening, and when. Make sure no one misses out on key dates, milestones, or events.
The HTML widget allows you to embed third-party widgets or add custom content or images to a page using the built-in WYSIWG editor.
Find subject matter experts within your organization and unite people with similar interests.
Give individuals or member groups permission to read, write, and/or edit a page, space, channel or piece of content.
Discover more Igloo features