The Customer Knowledge Base is your go-to location for customer stories and insights. Customer-facing teams can access approved content and assets, reference details, and data. Plus, a steady stream of news keeps everyone up to date on the latest customer wins.
Make it easy for the marketing team to collect customer insights and data to use in campaigns.
Easily share leadership updates, culture stories, and HR and IT mandates — with easy-to-use publishing and distribution capabilities.
Employees can stay up to date with real-time email notifications about new posts or content.
Call attention to important information by broadcasting messages to the entire organization or individual groups.
Organize customer stories and case studies by industry or size so they're easy to find and share.
Quickly find anything in your digital workplace, or connected applications, from files to articles to subject matter experts.
Make it easy to manage and find content by categorizing items by type, topic, department, or your own organizational labels.
Centralize customer content in a moderated wiki channel so the sales team always has the latest information.
Store, update, and share policies and best practices across multiple authors and topics.
Moderation allows you to review and approve content and comments before they’re published.
Distribute the latest marketing collateral and campaign information in an organized area that's easy to search and browse.
Mitigate risk and meet compliance requirements with a dedicated space where the governance team can collaborate, manage workflows, and post company policies and procedures.
Enable employees to find answers fast and reduce the load on IT with a support area that includes a knowledge base, discussion forums, and a newsfeed.
Ensure brand alignment by providing a self-service, digital repository for creative assets such as brand guidelines, logos, fonts, photography, and more.
View all solutions