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Igloo Partners with Lucidworks to Bring New Levels of AI and Machine Learning to the Digital Workplace

Latest Partnership Redefines Search and Information Discovery, Offering Igloo Customers a More Relevant, Personalized, and Unified Enterprise-Grade Search Experience

SAN ANTONIO, TexasSeptember 12, 2018 – Igloo Software, the leading provider of digital workplace solutions, announced today a new partnership with California-based Lucidworks that will see Igloo’s Digital Workplace platform leverage the latest in artificial intelligence, machine learning, and natural language processing technology to improve search speed and relevancy.

Bringing AI and Machine Learning to the Digital Workplace
The new partnership with Lucidworks will see Igloo augment its search capabilities with artificial intelligence, machine learning, and natural language processing to deliver personalized and more relevant search results for Igloo’s customers. Lucidworks, based in San Francisco, is a leader in AI-powered search and discovery. Its technology will power sophisticated employee experiences for Igloo customers by finding correlations across human, machine, and application generated data in real-time and at scale. Lucidworks was recently named a leader in Gartner’s 2018 Magic Quadrant for Insight Engines.

According to IDC, total worldwide data will swell to 163 zettabytes by 2025, 10 times the amount today and the majority of this will be created and managed by enterprises1. Another study by McKinsey cites knowledge workers spend a day a week looking for internal information or tracking down colleagues who can help with specific tasks2. This exponential growth in the creation, capture, and storage of digital information is placing huge limitations on enterprises today and the ability of employees to find relevant content quickly through traditional search technology. With Lucidworks, Igloo will offer intelligent enterprise search that greatly enhances information discoverability with faster, relevant search results.

“We’re building the future of search right here at Igloo today, and our partnership with Lucidworks will allow us to deliver a new standard for an intelligent search experience for our customers – one suited to exceed the requirements of today and beyond,” said Dan Latendre, Founder and CEO of Igloo Software. “By integrating Lucidworks technology into our digital workplace platform, customers will have access to a powerful search engine for the discovery of both corporate knowledge assets as well as people.”

“It’s refreshing to partner with a company like Igloo who takes search as serious as we do,” said Grant Ingersoll, Founder & Chief Technology Officer, Lucidworks. “Igloo’s vision for its next-generation search – moving from keyword, to AI, to unified search – has been well planned and once fully implemented will be a real game changer. We’re honored to partner with Igloo at every step of the way and be part of this journey.”

This announcement was made by Dan Latendre, Founder & CEO, Igloo Software; Stephen Rahal, VP, Product Strategy, Igloo Software; and Grant Ingersoll, Founder & Chief Technology Officer, Lucidworks at the definitive digital workplace event of the year, ICE’18, in San Antonio, Texas.

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About Igloo Software
Igloo is the leading next-generation intranet platform. Through its portfolio of digital workplace solutions, Igloo partners with customers to address challenges related to communication, collaboration, knowledge management, employee engagement, and culture. Igloo integrates with the apps and systems your business relies on and centralizes information for a single source-of-truth and a more productive and engaged workforce. For more information, please visit

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Lucidworks builds search-driven solutions for some of the world’s largest brands. Fusion, Lucidworks’ advanced development platform, provides the enterprise-grade capabilities needed to design, develop and deploy intelligent search apps at any scale. Companies across all industries, from consumer retail and healthcare to insurance and financial services, rely on Lucidworks every day to power their consumer-facing and enterprise search apps. Lucidworks’ investors include Shasta Ventures, Granite Ventures, and Walden International.


Media Contact

Bridget Devine
Walker Sands for Igloo Software
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